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Frequently Asked Questions about Xtra Logistics

  • What are courier services?
    Courier services are companies that offer delivery services for packages, documents, and other items.
  • How do I choose a courier service?
    When choosing a courier service, it's important to consider factors such as cost, delivery speed, reliability, and customer service.
  • What types of items can I send through your courier service? Can you deliver fragile items?
    We can deliver a variety of items, including documents, parcels, packages, and even large or bulky items but also, we can deliver fragile items. We take extra care in packaging and handling fragile packages.
  • How fast can I expect my goods or package to be delivered through your courier service?
    Delivery times depend on the destination and the urgency of the package. We offer same-day, next-day, and express delivery options.
  • What if my package gets lost or damaged?
    We take full responsibility for lost or damaged packages. We have insurance policies in place to cover any losses or damages. Contact us immediately if this happens.
  • What are your prices?
    Our prices vary depending on the package size, weight, destination, and urgency. Contact us to get a quote.
  • How can I book your services?
    You can book our services by calling us or sending us a message on our website or social media pages. Provide the package details and destination and we will take care of the rest.
  • I need a quote
    Great! Could you please supply the pick up and delivery postcodes, along with the size and weight of the package/s ?
  • I have a question
    Sure, we're here to help! What would you like to ask?
  • Just browsing
    No problem! Feel free to explore our website. If you have any questions or need assistance, don't hesitate to ask.
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